Privacy Policy

Introduction

Your privacy is important to us. At Taktic Marketing, we are committed to protecting your personal information across all aspects of our business. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you engage with our digital marketing services.

Application of Policy

This privacy policy applies to Taktic Marketing and its related operations across Western Australia.

Collection of Personal Information

Taktic Marketing collects your personal information so that we can perform our functions and offer our services, which include SEO, lead-generating websites, and CRM platform services.

Personal information we collect may include:

- Your name, title, gender, and business identification details

- Contact details such as business address, phone number, and email address

- Payment details for processing service agreements

- Business information relevant to your marketing needs

- Website analytics and performance data

- Records of interactions, feedback, and correspondence

- Information used to prevent and detect fraud

If we cannot collect your personal information, we may not be able to provide you with certain services.

Collecting Sensitive Personal Information

We generally do not collect sensitive information (such as racial origin, political opinions, religious beliefs, health information, or criminal record). However, in limited circumstances where necessary for our functions and with your consent, we may collect information relevant to providing our services.

Collection Sources

We typically collect personal information directly from you when you engage our services or use our CRM platform. We may also collect information from publicly available sources and third parties, including analytics providers, business directories, and service providers.

Using and Disclosing Your Personal Information

Taktic Marketing uses your personal information to:

- Identify and contact you and manage our relationship

- Provide SEO, website development, and CRM services

- Market our services, offers, and promotions

- Manage and administer our services to you

- Improve our business operations and enhance customer experience

- Maintain security and data integrity

- Prevent or investigate misconduct, fraud, or unlawful activity

Comply with legal obligations

Disclosing Your Personal Information

We will use and disclose your personal information for the purposes we collected it and for related purposes where you would reasonably expect us to do so. We may disclose your information to:

- Our associated entities and related companies

- Third-party service providers and technology partners

- Government agencies, regulators, and law enforcement bodies

- Other entities in the digital marketing industry when necessary

Marketing

With your consent, Taktic Marketing may use your personal information to contact you about news, special offers, and services. You can update your marketing preferences at any time, and we include an unsubscribe option on all marketing communications.

Security of Personal Information

Taktic Marketing takes steps to protect your personal information against loss, unauthorised access, use, modification, disclosure, and other misuse. Our security measures include:

- Staff training on information handling obligations

- Appropriate data handling arrangements for information disclosed to third parties

- System security such as encryption and firewalls

- Destroying personal information when no longer required

- Access and Correction of Your Personal Information

You may request access to the personal information we hold about you. To do so, please contact us using the details provided below. We will generally provide access within 30 days unless an exception applies under privacy laws.

If you find your personal information is inaccurate or out-of-date, please let us know, and we will correct it.

Websites and Cookies

Where applicable, we may collect information from your use of our website, including:

- Your IP address and browser information

- Pages accessed and time spent on our website

- Cookies that track your visits to our website

We use this information to improve our services and customer experience. We may use anonymised data for research and marketing strategies.

Making a Privacy Complaint

If you believe we have breached your privacy, please submit your complaint in writing to us using the contact details below. We will acknowledge receipt within seven days and provide a substantive response within 28 days.

How to Contact Taktic Marketing

For questions about our Privacy Policy or to exercise your rights regarding your personal information, please contact us:

Email: [email protected]

Phone: 0424 528 987

Address: 1 Harris Road, Busselton Western Australia 6280

Policy Update:
16th June 2025